page 161 1. cancel – d2. suit – c3. break – a4. book a conference room – e5. make it – b
2 1. Where 2. at the Plaza Hotel3. How many 4. 9.00 meeting5. Who
3 1. hold a meeting2. last minute3. let’s try for4. notify5. on-site meeting6. previous commitment
5 1. display 4. menu2. podium3. laser pointer 5. auditorium6. beverage
page 17 |
7 1. a 2. d 3. c 4. e 5. b
8 1. display 4. buffet lunch2. memorable 5. event, success3. detail
Say It!Dialogue 11. c 2. f 3. a 4. e 5. d 6. g 7. bDialogue 21. e 2. c 3. a 4. d 5. f 6. b
page 181 1. opening remarks2. line of products3. summarise4. closing session5. handed out, board of directors
2 1. conference call 4. brochure2. free gift 5. attendance list3. name tag 6. demonstration
3 1. b 2. e 3. c 4. d 5. a
4 1. a 2. a 3. b 4. a 5. b
5 1. objective 5. major2. pros and cons 6. task3. training 7. clarify4. focus
page 19
7 1. objections 4. actions2. take notes 5. attract3. expansion 6. raise
8 1. selection 4. analyse2. present 5. assign3. issues
Say It!1. go over, details2. greet, name tags and brochures3. CEO, opening remarks
4. read through the agenda, objectives5. everything, key6. your notes, the participants
4. read through the agenda, objectives5. everything, key6. your notes, the participants
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